ElQuirin Terms and Conditions
The therapist informs the client about the nature, purpose and duration of the therapy, the possible consequences and / or risks and possible alternatives. The therapist also informs the client about the rates of the treatment and any options for receiving reimbursement from the health insurer.
The client informs the therapist at the start of therapy about other ongoing or previous therapies; which diagnoses have been made and for which the client has or has not undergone treatment and what the results were of the therapy (ies) followed; medication and substance use.
To the best of his knowledge, the client provides the therapist with the information and cooperation he / she needs to provide a good therapy. If this is necessary for the therapy of the client and after written consent from the client, the therapist requests information about the client from the general practitioner, specialist or other care providers.
If the client is a minor, consent for treatment must be given by both authoritative parents by completing and signing a treatment agreement. Even when parents are divorced, a signature from both is required to start. This applies to children up to the age of 16. From the age of 12, a child must also agree to start treatment.
The right to information lies with the parents with children up to the age of 12, with the child and the parents together with children between the ages of 12 and 16, and with the client from the age of 16.
The therapist sets up a file for the client. The therapist will include information and other documents in this, insofar as these are relevant for the proper treatment of the client. The client has the right to inspect and copy the data in the file in accordance with the privacy legislation (AVG), unless the privacy of a third party is thereby violated or good care providers oppose this. This applies to both analog (paper) and digital data (carriers).
The therapist keeps the file according to the legal standard for twenty years or longer if this is necessary on the basis of good care providers.
The therapist ensures confidentiality of the client’s data. The therapist does not provide this information to others, unless the client has given written permission for this, the law contains an exception or there is a conflict of obligations.
If there are signs or suspicions of domestic violence, the therapist will follow the steps in the Reporting Code for Domestic Violence and Child Abuse. In the client’s file, the therapist registers all steps taken, the considerations that have been made in this regard, the peer advice and the consideration whether or not to report to the AMK.
Termination of treatment
Termination of the treatment can be done at any time by mutual consent. If the client no longer appreciates or considers continuation of the treatment necessary, he can terminate it unilaterally.
The current rates of the practice are listed on this website on the page Practical information. A therapeutic session takes about 80-90 minutes.
The therapist sends the invoice in PDF format to the client by email. The client pays the bill by transferring the amount to the bank account indicated on the invoice, unless it has been expressly agreed that the therapist declares the bill to the client’s health insurer.
If unable to attend, the client or therapist will let you know at least 24 hours before the session. In case of late cancellation, the therapist may charge the client for the reserved time.
The therapist acts in accordance with the professional requirements and guidelines of the professional association and the umbrella organization with which he / she is affiliated.
The therapist informs the client about the options available to file a complaint if he is dissatisfied with the treatment. This can be done with the complaints committee of the therapist’s professional association. In case of serious complaints about the therapist’s actions, you can submit a complaint under the disciplinary law of the Foundation for Complementary and Alternative Medicine (SCAG).
Terms of payment
Payment for the sessions
The client ensures that the therapist’s invoice is paid within 14 days of the date of the invoice, without suspension or settlement.
Failure of Payment
If the client has not paid the amount due within 14 days after the invoice date, the client is in default according to the law.
Payment reminder shipping
In case of non-payment within 14 days after the invoice date, the therapist can send the client a payment reminder.
Notice of default
If the client does not fulfill his / her obligations within 14 days of the date of the payment reminder, the therapist is entitled to take collection measures or have them carried out by third parties without further notice of default.
All extrajudicial collection costs related to the collection of the declared amounts are at the expense of the client. The extrajudicial collection costs are set at at least 15% of the principal sum with a minimum of € 40.
Suspension of therapy in the event of payment arrears
In the event of payment arrears, the therapist is entitled – unless the treatment opposes this – to suspend further treatment until the client has fulfilled his / her payment obligations.